SharmerPC on-site cover provides the customer with a range of call-out times from time critical (2 hours) through to the economy of a 5-day or scheduled regular visit. Our engineers knowledge is based on a wide range of experience with PC and Apple Macintosh , and a wide range of subsystem related products such as disks, tape, and RAID architecture.
Our Support is tiered and modular, to include critical cover for essential network items, out of hours emergency numbers, and network maintenance.